All it takes is one bad experience with a dealer (and let's admit it: it's never just one) and a follow-up appointment with Hontech's Dave & Sue, and you will find that mechanic/home/trusted friend & advice-giver you always wanted. I have an old Honda. Beat up but still running well, and that's because of Dave. Stuff happens. I call on the fly with an issue, right before a holiday, hope for the best, and Sue sneaks me in under the wire (can't always happen, folks, but when it does, you spell it L-O-Y-A-L-T-Y) They know what they're doing and so do the folks that work for them. If you want to know what's going on, Dave will explain. If you just want it fixed, his wife Sue—right-hand gal/knows-nearly-as-much-as-he-does—will help you out. It's a family. And now you're part of it too.