Let me first start off by saying that I called 6 automotive repair shops to get a quote for my car’s alternator and they were the most friendly shop that I spoke with. I gave them my info for a quote, and within 20 minutes, the owner Dave personally called me to chat. He let me know his quote included a factory brand new alternator, and that he could get me in ASAP for the replacement. Every shop I spoke with didn’t offer genuine Honda parts, and some were too busy to even let me know when I could come in. To top it off, their quote was $477 cheaper than the quote I got from my dealership. I left my car with them overnight, and the next morning the owner called me again to tell me it wasn’t the alternator, but the battery - and that I probably had it under warranty, so he didn’t want to take my money until I spoke with my car dealership’s mechanic. They went above and beyond to make sure I didn’t have to spend any extra money out of pocket, and wouldn’t even take a $20 tip I offered! These guys are seriously first class. To top it off, my dealership covered my battery replacement, so I spent money on the diagnostic test they ran. Another thing - his lead mechanic has been there 33 years. That’s an amazing testament at just how well the owner treats people. I highly recommend these guys, especially since they use genuine parts and have so much experience! Hontech just earned a lifetime customer.