Keeping Your Warranty Valid
Auto Repair Service in San Diego, CA
Can Hontech perform warranty repairs during the factory warranty period?
No. Franchise dealers sell vehicles at a profit. Because of their relationship with the dealers, the manufacturer requires the dealer to perform warranty repairs at a discounted labor rate when problems occur within the factory warranty period. Dealers make little or no money on parts and/or labor on these repairs.
Can Hontech perform repairs under an extended warranty?
Yes and No. Extended warranty contracts are insurance policies. The majority of these policies are managed by third party interests. Examples: GE Capital, Ryan Warranty Services, Credit Unions, AAA. Hontech can handle a claim under one of these policies.
Some dealers sell extended warranties through their own insurance or through American Honda. These proprietary contracts typically require that the vehicle be taken to a Honda or Acura dealer for repairs.You might want to keep this in mind when buying an extended warranty. Purchase one that gives you the most flexibility in choosing a repair shop.
Here is a bonus - Hontech will handle all of the paperwork when we make extended warranty repairs.
What is Hontech's warranty for repairs?
Our Standard Warranty is 36 months or 36,000 miles, whichever occurs first, and this includes parts and labor. As always, this warranty excludes a few select items due to the fact that we have no control over how the vehicle is driven and/or the quality of the manufacturing process. These excluded items are: brake pads, clutches, Honda/Acura/Toyota/Lexus remanufactured ABS components, all computers, and power steering rack assemblies.
Hontech also has some extended warranties, including parts and labor coverage (time/mileage, whichever occurs first):
- Major engine repairs such as valve jobs, engine overhaul, etc. - 36 months / 36,000 miles
- Transmission overhaul/replacement - 24 months/24,000 miles up to 50 months/50,000 miles
- New radiator assemblies - 48 months / 50,000 miles
- Genuine Acura/Honda/Lexus/Toyota new and remanufactured alternators - 48 months/50,000 miles
- Genuine Acura/Honda/Lexus/Toyota new and remanufactured starter assemblies - 48 months / 50,000 miles