Service Alert - 1997-2001 CRV Owners
In 1997 Honda started shifting the valve
lash adjustment intervals up to 105K miles.
We are not
comfortable with this change as we are concerned that
a vehicle delivered from the factory could have a tight
valve clearance or might develop a valve clearance
problem prior to the 105K mile inspection/adjustment
interval.
Over time the valve lash
clearance may increase/decrease, depending on the
engine configuration, resulting in a rough idle, poor fuel
economy, loss of power, poor driveability, and even
premature valve failure. The proper clearance must be
maintained and is accomplished by periodic
inspection/adjustment.
For more information on this issue and
our
recommendations, check out our service alert on our
web site.
Service Alert for CRV 1997-2001
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We are taking a different approach to building our
business - relationship marketing. Relationship
marketing is based on the assumption that if we take
care of you, you will encourage your friends and family
to bring us their vehicles.
Taking care of our customers includes standing behind
our work - especially when we make a mistake. It is no
mistake that we have been awarded the AAA Quality
Service Award for the 2nd year in a row.
You trust us to take care of your vehicle. Pass
our name on to your friends and make some HonTech
Buck$ to use the next time you bring us your car.
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| Send us a new customer and make 20 HonTech Buck$ | | |  It is inevitable, mistakes are going to happen.
However, reliable service is no mistake. At HonTech we
try
our best to get it right the first time. But, when we
make a mistake, we fix it.
Once, during a routine maintenance, we
inadvertently
left the transmission oil out of a vehicle. Since the
customer only drove the vehicle a few miles a day she
experienced no problems until her next scheduled
maintenance 12
months later. While driving to the shop the
transmission seized up. Upon inspection we noticed the transmission fluid
chamber was empty. Even though it was a year
later,
our customer assured us that we are the only ones who
service her vehicle. So it had to be our mistake.
We
took her to work, got her a rental car and dropped it off
at her office. We installed a new transmission (we could
have installed a used one) and got her back on the
road.
When we say we guarantee our work, we mean it.
We take care of our customers.
Refer your friends and family to us and we'll take
care of them too. And when you send us a new
customer, we'll send you 20 HonTech Buck$.
Print out our referral form and give it to a friend
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| Foil a Car Thief | | |  Did you know that on many vehicles it is possible to
have an door/ignition key reproduced with just the
the V.I.N. (Vehicle Identification Number) of your
vehicle.
This number is located in several places on your
vehicle but most conspicously in the lower left corner of
your windshield. As a safety measure against potential
vehicle theft you can tape over the last six
digits of the V.I.N. thereby making it a little
more "secure". For more information visit www.snopes.com
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| Drive your car 300,000 miles. | | |  Vehicles built today, given proper maintenance, are
capable of going 300,000 miles or more. Check out
our "loaner" - it really does have +336,000 miles on the
original engine.
This is due to
changes in technology - improved metals, lubricants and
filtration, closer tolerances and other related factors. Following the service schedule becomes even more
important if you are trying to get the most from your
vehicle.
For more tips on taking care of your car, visit our
website. Taking Care of Your Car
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| The Cool Honda Ad You May Never See | | |  Honda created an ad for the European market that,
according to the Telegraph newspaper in
London, "..looks certain to become an advertising
legend."
A clever Rube Goldberg invention that took 606
takes before they got it right, the ad is not being
considered for the U.S. market.
To find out about the making of the ad go to
www.news.telegraph.co.uk and search for COG. The
article is entitled "Lights! Camera! Retake!" See the ad on-line. | | |
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